Privacy Policy

1. Data controller

The controller of the personal data collected through this Website is SALUS DISTRIBUCIONES SANITARIAS SOCIEDAD LIMITADA (hereinafter, "Mediance"), with Tax ID B16491003 and registered address at Cardenal Gardoqui 1, Planta 2 Izq, 48008 Bilbao (Bizkaia), Spain.

You can contact us regarding data protection matters at mediance@mediancehealth.com.

2. Purposes of processing

We process the personal data you provide for the following purposes:

• Managing and responding to information or contact requests submitted through the Website's contact form.
• Handling commercial enquiries related to our products and services in the healthcare sector.
• Managing spontaneous job applications, when a user voluntarily submits their CV.
• Ensuring the security, proper operation and improvement of the Website.

3. Legal basis

The legal basis for processing your data is the consent you provide when submitting your data through the forms available on the Website (Article 6.1.a of Regulation (EU) 2016/679, GDPR), as well as, where applicable, Mediance's legitimate interest in ensuring the security of the Website and responding to enquiries received.

4. Retention period

Personal data will be kept for as long as necessary to handle your request and, thereafter, for the legally applicable limitation periods, after which it will be deleted or anonymised.

5. Recipients and international transfers

Your data will not be shared with third parties, except where legally required. To provide the service, Mediance relies on technology providers acting as data processors (for example, web hosting and email delivery services), who only process data under our instructions and pursuant to the corresponding data processing agreement.

Where any such provider is located outside the European Economic Area, the international data transfer will be carried out under the safeguards provided for in the GDPR, such as the Standard Contractual Clauses approved by the European Commission or applicable adequacy decisions.

6. Rights of data subjects

You may exercise the following rights at any time, free of charge, by sending your request to mediance@mediancehealth.com, together with a copy of your ID document:

• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten").
• Right to request restriction of processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time, without affecting the lawfulness of processing prior to its withdrawal.

In addition, if you consider that the processing of your personal data infringes applicable regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic office: www.aepd.es.

7. Source of the data

The data processed by Mediance comes directly from the data subject, through the forms available on the Website.

8. Security measures

Mediance has adopted the technical and organisational measures necessary to guarantee the security and integrity of the personal data processed, and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data and the risks to which it is exposed.

9. Minors

The Website is not directed at minors under the age of 14. Mediance does not knowingly collect personal data from minors of that age. If we become aware that data has been collected from a minor without the consent of their parents or legal guardians, it will be deleted.

10. Updates to this policy

Mediance may modify this Privacy Policy to adapt it to legislative or case-law developments, as well as to industry practices. It is recommended that you review this page periodically. The date of the last update appears at the top of this document.